Terms of sale

1. Who we are

These terms are between you and Jireh Threads (“we”, “us”), the business that runs jirehthreads.com and app.jirehthreads.com. You can reach us at any time through our contact form.

By buying a plan or add-on you agree to these terms, to our privacy policy, and to the plan details shown on the pricing page at the time you buy. If you buy for a business, you confirm that you are allowed to accept these terms on its behalf.

2. What you can buy

• Free plan. The free tools and the free business plan cost nothing and need no card.
• Pro, Max and Ultra passes. These give your business account the features and monthly allowances listed on the pricing page, for 30 days or 12 months from the moment your payment is confirmed.
• RetailPulse AI add-on. This is our competitor-analysis service at app.jirehthreads.com. It works only with an active Ultra pass, and it ends on whichever date comes first: the end of the add-on or the end of your Ultra pass.

A pass belongs to the business account (the email address) that bought it. Team sign-ins included in a plan are for people in your own business. They are not separate passes, and a pass cannot be transferred or resold.

3. Your account

You sign in with your email address and a one-time code that we send to it, so whoever controls that inbox controls the account. Keep it secure, and tell us straight away if you think someone else has used your account. You are responsible for what happens in your account, including what your team members do.

4. Prices, payment and tax

• Prices are in US dollars and are charged once, at checkout, through Stripe. Your card or wallet details go straight to Stripe and never reach our site.
• Prices do not include sales tax, VAT, GST or similar taxes, and none is added at checkout unless it is shown there. If tax is due on your purchase where you are, you are responsible for it. Your bank may also charge currency-conversion or foreign-transaction fees, which we do not control.
• Discount codes apply only as described with the code, cannot be exchanged for cash, and may end at any time.
• We may change our prices, but a change never affects a pass you have already paid for.
• Your pass starts once Stripe confirms the payment. If a payment fails or is reversed, the pass does not start or it ends.

5. No automatic renewal

Every pass simply ends on its end date. We never charge you again unless you choose to buy again. We email you about 5 days before a pass ends so you can decide. When a paid pass ends, your account returns to the free plan.

6. Renewing and changing plan

• Renewing the same plan: the new period is added to the end of your current pass, so you lose no days.
• Upgrading: the new plan starts straight away, and the unused value of your current pass is converted into extra days on the new plan at the new plan’s price.
• Moving to a lower plan: you can buy it once your current pass has ended.
• RetailPulse AI add-on: buying it again adds a new period to the end of the current one.

7. Refunds

14-day refund. If you are not happy for any reason, ask for a refund within 14 days of the payment and we will refund it in full. No explanation is needed. Use the contact form, from or mentioning the email address you bought with.

• Refunds go back to the original payment method through Stripe. They usually appear within 5 to 10 business days, depending on your bank.
• When a payment is refunded, the pass or add-on it paid for ends at once. A refunded plan returns your account to the free plan.
• After 14 days, payments are not refundable, except where the law requires a refund or where we are at fault as described in section 9.

Disputes. Please contact us before disputing a payment with your bank: we can usually fix things faster. While a dispute (chargeback) is open, we may pause the paid features it relates to.

8. Fair and acceptable use

• Monthly allowances, such as AI checks and lookalike scans, reset each calendar month and do not carry over.
• You must not use our services to break the law; infringe anyone’s rights; send spam or malware; try to get around limits, payments or security; overload our systems; copy or resell our services; or collect data from our sites by automated means.
• When you connect your own store to RetailPulse AI, you confirm that you are allowed to give us that access. RetailPulse AI reads competitors’ public product information only and follows their robots.txt instructions. You are responsible for how you use what it shows you.
• We may suspend or close an account that breaks these rules. If we close an account for a serious or repeated breach, we do not refund the remaining time.

9. Our service

We work to keep our services running and accurate, but they are provided “as is”. There may be occasional interruptions for maintenance, updates or problems outside our control.

We improve our tools over time and may change how features work. We will not materially reduce the main features of a plan during a pass you have already paid for. If we have to stop offering a paid plan or add-on, or if a fault on our side stops you from using it for a long period, we will refund the unused part of your pass.

10. Guidance, AI and results

Our tools, including AI answers, scam and invoice checks, price comparisons and competitor insights, give guidance based on the information available to them. They can be incomplete or wrong. No check can prove that a shop, message, invoice or product is genuine or safe. Please review results before relying on them. Business decisions, such as prices, stock, purchases and payments, remain your own.

11. Liability

To the fullest extent the law allows:

• We are not liable for indirect or consequential losses, such as lost profits, lost sales, lost data or damage to reputation, or for losses caused by events outside our reasonable control.
• Our total liability for any claim connected with a purchase is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits any liability that cannot legally be limited, or takes away rights you have as a consumer under the law that applies to you.

12. Your data

Our privacy policy explains what we collect and why. When a RetailPulse AI plan ends, its workspace becomes read-only, and its data is deleted 90 days after the end date. You can ask us to delete your account at any time.

13. Law and disputes

These terms are governed by the laws of the State of Texas and the United States. Any dispute will be handled by the courts of Texas, unless the law of your country gives you the right to bring a claim where you live. Before starting any formal claim, please contact us so we can try to resolve it together.

14. Changes to these terms

We may update these terms, for example when we add a feature or the law changes. The version shown here, with the date below, applies to new purchases from that date. A change does not alter the terms of a pass you have already bought, unless the law requires it or the change is in your favour.

15. Contact

For questions about a purchase, refunds or these terms, use our contact form. We aim to reply within two business days.

Effective: 16 October 2026 · Jireh Threads